Omni channel and Power Virtual Agent Integration | Transfer Agent Functionality in Chatbots

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This video explains the below points on Dynamics 365 Customer Engagement CRM: Omni channel and Power Virtual Agent Integration | Transfer Agent Functionality in Chatbots

• #education
• #dynamics
• #crm
• #dynamics_365
• #power_apps
• #d365
• #power_platform
• #dynamics_365_tutorials
• #dynamics_crm_training
• #microsoft
• #pva
• #power_virtual_agents
• #bot
• #create_intelligent_bots
• #information_technology
• #chat_widget
• #customer
• #omnichannel
• #bot_configuration
• #azure
• #azure_application_id
• #ominchannel_integration
• #power_virtual_agent_and_omni_channel
• #transfer_agent_in_power_virtuual_agent
• #handoff_to_agent_in_power_virtual_agent
• #omnichannel_configuration_for_power_virtual_agent