Adding Whatsapp+Power Virtual Agent to Omnichannel. - Dynamic 365 Bootcamp 2021

We will surf step by step to setup a Whatsapp (featuring Twillio and a Power Virtual Agent Bot) channel for Omnichannel framework App for Customer Service. Finally we will see our channel working online with context vars which make us available to autoidentify a Client, use cases and examples. #PowerCommunity #365Technology #D365 #Dynamics365 #Azure  https://www.powercommunity.com/