Dynamics 365 Copilot Explained: Top 10 Things You Need to Know

Microsoft have announced Dynamics 365 Copilot, a series of generative AI features for Sales (CRM), Customer Service, Power Virtual Agents Chatbots, Customer Insights, Marketing, Business Central (AI for Small Business), Supply Chain, Power Apps, Power Automate and AI Builder.

In this video I take you through the Top 10 things you need to know to get across this announcement and what it means for the future of your business applications.

Full details of the announcement and fully narrated versions of these video demos from Microsoft can be found here: https://cloudblogs.microsoft.com/dyna...

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