Incident management in ServiceDesk Plus

Learn how the ITSM landscape has changed over the past two years. Download the survey report at https://mnge.it/DOWNLOAD-as-PDF. We surveyed 437 IT professionals on a range of topics to understand how well IT organizations have coped amid the pandemic, how operations have been impacted, and which factors influenced success. This report compares 2022 survey results to an initial pandemic survey in 2020.

Learn how incident management works in ServiceDesk Plus, starting from ticket creation to its closure. To know more about #IncidentManagement in ServiceDesk Plus, visit https://bit.ly/3eGiMIe

#ServiceDeskPlus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top notch IT service delivery. Learn more about ServiceDesk Plus at https://bit.ly/2S08FEs.

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Incident Management resources:
[eBook] Incident management handbook - https://mnge.it/get-ebook-now
[Guide] A comprehensive guide to IT incident management - https://mnge.it/incident-mgmt
[Guide] A comprehensive guide to Major Incident Management in IT - https://mnge.it/major-incident
[Guide] What is incident response? and its phases - https://mnge.it/IR-phases

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