Managing Major Incidents with ServiceDesk Plus
4 هزار بار بازدید -
4 سال پیش
-
Get your free incident management
Get your free incident management handbook - https://mnge.it/get-ebook-now. Ever wondered how enterprises like Zoho, with over 50 SaaS applications and more than 180,000 customers, handle the spectrum of IT incidents they face? Download this free e-book now to get an insider look into the incident response and management processes that Zoho has perfected over the years.
Watch the entire Masterclass Season 3 here at https://bit.ly/mc-s3
In this video, we will examine a real-life major incident where an internet service provider (ISP) faces a massive outage, and scores of its customers are receiving 502 (bad gateway) errors. Learn how to harness the full potential of ServiceDesk Plus, and establish the best practice framework for managing any level of an incident in your organization.
A must-read guide to understand the major issues that every organization faces at https://bit.ly/3nZmeSc
Watch the ServiceDesk Plus overview demo here Video
Incident Management resources:
[eBook] Incident management handbook - https://mnge.it/get-ebook-now
[Guide] A comprehensive guide to IT incident management - https://mnge.it/incident-mgmt
[Guide] A comprehensive guide to Major Incident Management in IT - https://mnge.it/major-incident
[Guide] What is incident response? and its phases - https://mnge.it/IR-phases
For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt
Follow us on social:
Twitter: Twitter: ME_ITSM
Reddit: Reddit: ServiceDesk_Plus
Facebook: Facebook: servicedeskplus
LinkedIn: LinkedIn: manageengine-it-service-management
Instagram: Instagram: servicedeskplus
Watch the entire Masterclass Season 3 here at https://bit.ly/mc-s3
In this video, we will examine a real-life major incident where an internet service provider (ISP) faces a massive outage, and scores of its customers are receiving 502 (bad gateway) errors. Learn how to harness the full potential of ServiceDesk Plus, and establish the best practice framework for managing any level of an incident in your organization.
A must-read guide to understand the major issues that every organization faces at https://bit.ly/3nZmeSc
Watch the ServiceDesk Plus overview demo here Video
Incident Management resources:
[eBook] Incident management handbook - https://mnge.it/get-ebook-now
[Guide] A comprehensive guide to IT incident management - https://mnge.it/incident-mgmt
[Guide] A comprehensive guide to Major Incident Management in IT - https://mnge.it/major-incident
[Guide] What is incident response? and its phases - https://mnge.it/IR-phases
For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt
Follow us on social:
Twitter: Twitter: ME_ITSM
Reddit: Reddit: ServiceDesk_Plus
Facebook: Facebook: servicedeskplus
LinkedIn: LinkedIn: manageengine-it-service-management
Instagram: Instagram: servicedeskplus
4 سال پیش
در تاریخ 1399/02/24 منتشر شده
است.
4,042
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