ServiceDesk Plus overview demo

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ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.

👉 Learn more about ServiceDesk Plus at https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/D1Q
👉 Get a tailored price quote - https://mnge.it/R0b
👉 Sign up for a 30-day free trial - https://mnge.it/L8G

In this video, we will discuss

00:00 - ServiceDesk Plus Overview
2:40 - Request Management
16:37 - Solution Management
20:25 - Problem Management
24:33 - Change Management
34:16 - Project Management
39:50 - Hardware and Software Asset Management
56:25 - Configuration Management Database (CMDB)
1:02:54 - Purchase Management
1:08:05 - Contract Management
1:10:35 - ServiceDesk Plus Integrations
1:14:17 - Reporting

Watch other features in ServiceDesk Plus:

👉 Incident management ► Incident management in ServiceDesk Plus
👉 IT change management ► IT change management in ServiceDesk Plus
👉 IT asset management ► IT asset management (ITAM) in Service...
👉 Request management ► Request management in ServiceDesk Plus
👉 Knowledge management ► Knowledge management in ServiceDesk Plus
👉 Enterprise Service Management (ESM) ► Enterprise Service Management (ESM) c...
👉 Configuration management database (CMDB) ► Configuration management database (CM...
👉 IT project management ► IT project management in ServiceDesk ...
👉 Release Management ► Release Management in ServiceDesk Plus
👉 Self-Service Portal ► How to use the Self-Service Portal of...
👉 Asset discovery ► Unified agent for asset discovery for...
👉 Zia in ServiceDesk Plus ► Zia in ServiceDesk Plus: Request appr...
👉 Request Life Cycle (RLC) ► Request Life Cycle (RLC) in ServiceDe...

To learn more about how ServiceDesk Plus can help your ITSM efforts, check out our other resources.

👉 Edition comparison - https://mnge.it/Nlf
👉 ServiceDesk Plus Cloud vs. On-Premises - https://mnge.it/ypy
👉 Pricing plans - https://mnge.it/8W5
👉 Technical support - https://mnge.it/sSN
👉 GDPR compliance - https://mnge.it/BZO
👉 HIPAA compliance - https://mnge.it/Wkx

For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt

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