Auto Dialer vs Predictive Dialer
12.3 هزار بار بازدید -
6 سال پیش
-
Ignoring outbound dialers in a
Ignoring outbound dialers in a call center business is hard. And choosing between an auto dialer and a predictive dialer is always a confusing task.
An Auto Dialer is a way of connecting with customers. It automatically dials a contact from a pre-defined contact list. And it doesn't take into account the availability of the agent.
A Predictive Dialer is an advanced auto dialer. It's intelligent algorithm automatically filters out voicemail, dead phone numbers & busy tones. And it provides zero idle time for the agents.
Check out this comparative video between an auto dialer and a predictive dialer.
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An Auto Dialer is a way of connecting with customers. It automatically dials a contact from a pre-defined contact list. And it doesn't take into account the availability of the agent.
A Predictive Dialer is an advanced auto dialer. It's intelligent algorithm automatically filters out voicemail, dead phone numbers & busy tones. And it provides zero idle time for the agents.
Check out this comparative video between an auto dialer and a predictive dialer.
Follow Us on Social Media:
Facebook Facebook: callcenterhosting
Twitter Twitter: callcenterhost
Linkedin LinkedIn: call-center-hosting
Pinterest: Pinterest: callcenterhosting
Click here to subscribe: https://goo.gl/dhF4Qm
To know more, visit https://www.callcenterhosting.com/pre... or call us at 1-800-346-4974.
6 سال پیش
در تاریخ 1397/03/01 منتشر شده
است.
12,376
بـار بازدید شده