PREDICTIVE DIALER | PROGRESSIVE DIALER | Call Center Dialer | Call centre | Ameya Damle
10.6 هزار بار بازدید -
4 سال پیش
-
In this video, we are
In this video, we are going to discuss predictive dialers vs progressive dialers and which one to choose for your business. First, we will discuss the benefits of #CallCenterDialer then we will understand what is predictive and what is progressive dialers.
The goal of any outbound call center has always been the same: to connect agents to as many qualified customers as possible and maximize productive talk time. Dialers have very high importance in the call center industry.
Both progressive and predictive dialers initiate outbound calls from a contact list automatically and sequentially in the call centre. Also, they transfer only answered calls to live agents. To choose the right #AutoDialer for your business, you need to understand what is a predictive dialer and what is the #ProgressiveDialer .
So progressive and predictive both the call center dialers help contact centers to manage marketing campaigns efficiently. But each of these has its own pros and cons. #PredictiveDialer help agents to interact with more customers and leads in a short amount of time. But they do not help agents to make the outbound calls personalized and productive.
IMPORTANT LINKS -
Looking for my support? -
Visit https://www.offshoringconsultant.com/
WhatsApp on +91 9511841495
Subscribe to Ameya's youtube - @iameyadamle
Follow Ameya's Linkedin profile - LinkedIn: iameyadamle
Follow Ameya's Facebook page - https://www.facebook.com/iameyadamle/...
Follow Ameya's Twitter - Twitter: iameyadamle
Follow Ameya's Instagram - Instagram: iameyadamle
About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something.
The goal of any outbound call center has always been the same: to connect agents to as many qualified customers as possible and maximize productive talk time. Dialers have very high importance in the call center industry.
Both progressive and predictive dialers initiate outbound calls from a contact list automatically and sequentially in the call centre. Also, they transfer only answered calls to live agents. To choose the right #AutoDialer for your business, you need to understand what is a predictive dialer and what is the #ProgressiveDialer .
So progressive and predictive both the call center dialers help contact centers to manage marketing campaigns efficiently. But each of these has its own pros and cons. #PredictiveDialer help agents to interact with more customers and leads in a short amount of time. But they do not help agents to make the outbound calls personalized and productive.
IMPORTANT LINKS -
Looking for my support? -
Visit https://www.offshoringconsultant.com/
WhatsApp on +91 9511841495
Subscribe to Ameya's youtube - @iameyadamle
Follow Ameya's Linkedin profile - LinkedIn: iameyadamle
Follow Ameya's Facebook page - https://www.facebook.com/iameyadamle/...
Follow Ameya's Twitter - Twitter: iameyadamle
Follow Ameya's Instagram - Instagram: iameyadamle
About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something.
4 سال پیش
در تاریخ 1399/05/24 منتشر شده
است.
10,659
بـار بازدید شده