Omnichannel Basic Chat Setup Part 1 | #PowerPlatformTV 024

Welcome to POWER PLATFORM TV! SUBSCRIBE to keep up to date on the Microsoft Power Platform, Power BI, Power Apps, Power Automate, Dynamics 365, and more. In this video, we look at setting up a basic Omnichannel Chat in the Omnichannel Administration app in Dynamics 365. Channel Intro: 0:00 Chat in Omnichannel: 0:09 New chat widget: 4:45 Embed widget: 11:50 Tip for making changes: 15:30 Check out my website, one of the leading blogs on the MICROSOFT POWER PLATFORM: carldesouza.com/ If you enjoyed the video, please LIKE and SUBSCRIBE! And PLEASE follow me on: Twitter: twitter.com/carldesouza LinkedIn: linkedin.com/in/carld YouTube: youtube.com/carldesouza Thanks!

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