How to Configure Omnichannel for Customer Service

► Links related to the video: Provisioning Omnichannel: https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/omnichannel-provision-license?WT.mc_id=BA-MVP-5000785 Configuring Omnichannel Chat: https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/add-chat-widget?WT.mc_id=BA-MVP-5000785 Manage Omnichannel Users: https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/users-user-profiles?WT.mc_id=BA-MVP-5000785 Configuring Omnichannel Queue: https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/queues-omnichannel?WT.mc_id=BA-MVP-5000785 ********************************************************************************** ► About Power Platform: Power Apps: https://powerapps.microsoft.com/en-us/ Power BI: https://powerbi.microsoft.com/en-us/ Power Automate: https://flow.microsoft.com/en-us/ Power Virtual Agent: https://powervirtualagents.microsoft.com/en-us/ ►Learn more about Microsoft Power Platform and Business Application Power Platform: https://docs.microsoft.com/en-us/learn/powerplatform/?WT.mc_id=BA-MVP-5000785 Business Application: https://docs.microsoft.com/en-us/learn/modules/intro-business-applications/?WT.mc_id=BA-MVP-5000785 ********************************************************************************** ►Music: www.bensound.com

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