Large Scale Service Design: How Finland redesigned its entire maritime traffic

Service Design Network Dallas Chapter
Service Design Network Dallas Chapter
192 بار بازدید - 7 ماه پیش - Dive into the intricacies of
Dive into the intricacies of Service Design as we unravel the complexities of Finland's entire maritime traffic system! 🌊 Siili's Service Design team achieved a remarkable feat by winning the prestigious Service Design Network 2023 Global Award for their groundbreaking work on NEMO, Finland's National Maritime Traffic initiative.

How big and complex of a problem can Service Design truly address? Join us as we embark on a voyage through the challenges and triumphs of tackling an entire nation's maritime traffic. Discover real-world insights and lessons learned that you can apply to your own Service Design projects.

Background:
Over 80% of Finland's foreign trade sails the seas, with 100 vessels arriving daily and 20 vital port notifications per ship. The existing process is intricate, costly, and error-prone. Enter NEMO, the Finnish National Single Window (NSW), aligning with EU regulations for a European Maritime Single Window (EMSW). NEMO enhances efficiency, transparency, and automation, evolving into a national shipping and logistics data platform. The long-term vision? Boosting Finland's national productivity.

Get ready for a deep dive into the transformative power of Service Design and witness how NEMO streamlines maritime operations, promoting collaboration and ushering in a new era of digitalization and efficiency.
7 ماه پیش در تاریخ 1402/09/17 منتشر شده است.
192 بـار بازدید شده
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