What is Customer Experience (CX)?
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10 سال پیش
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What is Customer Experience?It's the
What is Customer Experience?
It's the feelings and thoughts that a customer associates with your brand. It's how customers feel about themselves when they interact with your brand.
Customer experience is the sum of all the ups and downs, the delights and disappointments. It's the smells and tastes, the sights and sounds that get conjured up when a customer thinks about your brand.
#customerexperience #cx #cem #customerjourney
It's the feelings and thoughts that a customer associates with your brand. It's how customers feel about themselves when they interact with your brand.
Customer experience is the sum of all the ups and downs, the delights and disappointments. It's the smells and tastes, the sights and sounds that get conjured up when a customer thinks about your brand.
#customerexperience #cx #cem #customerjourney
10 سال پیش
در تاریخ 1393/04/14 منتشر شده
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