4 Steps: How to use the Ishikawa Diagram and the 5-Why Analysis【Excel Template】

econoshift.com
econoshift.com
19.1 هزار بار بازدید - 9 سال پیش - In Lean Sigma projects, we
In Lean Sigma projects, we always aim for a fundamental resolution instead of temporary solution so it's essential to find root causes.  Powerful tools for that are the Ishikawa Diagram (Cause and Effect Diagram), and the 5-Why Analysis.  The Ishikawa Diagram was developed by Kaoru Ishikawa who was the father of the 7 QC Tools.  Because of its shape, it's also called a Fishbone Diagram and is one of the 7 QC Tools as well.  The 5-Why Analysis came from the Toyota Production System.  In this video, we'll learn and practice how to use the Ishikawa Diagram and the 5-Why Analysis using a case study on an Excel template with 4-Step instructions.
(Process Improvement Methodology for Service Operations, PMP, Project Management, Lean Six Sigma Japan, Six Sigma, Excel, VBA: Episode 30)

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<<Read this video's transcript in my blog.>>
https://econoshift.com/en/ishikawa-di...

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