Six Sigma Overview | Fishbone Diagram | Green Belt 2.0® Lean Six Sigma | fkiQuality HD

(Timestamps below)
The mind-expanding tool! The Fishbone diagram helps us think beyond the person when looking for the reasons for problems.
Ask "why?" instead of "who?"
One of many ways to get us to think about the system of production, not just special causes or easy targets.
Actually, ask "why?" several times to get to the true causes.

Timestamps:
0:28 - Fishbone Diagram Intoduction
0:47 - Fishbone Diagram Sample
1:21 - Visible Vs. Invisible Causes
2:45 - Fishbone Diagram Summary Slide
2:55 - How to use the Fishbone Diagram (5 Why's)
3:36 - How to use Summary Slide
3:44 - Ishikawa's Suggested Six Categories:
4:21 - Materials
4:42 - Person
5:04 - Machines
5:21 - Procedures
6:00 - Measurements
6:48 - Environment
7:08 - Ishikawa's Six Categories Summary Slides
7:38 - Beginner Vs. Experienced Approach to Fishbone Diagrams
8:34 - Experienced Fishbone Diagram Example
9:18 - Beginner Vs. Experienced Summary Slide
9:25 - Fishbone Diagram Summary
10:20 - Fishbone Diagram Summary Slide

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