Response Hierarchy Models | AIDA Model | Hierarchy-Effect Model (Marketing video 85)

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Response Hierarchy Models show the stages the consumers go through from the time they learn about the products of a brand to the time they purchase that product.

Response Hierarchy Models include three stages

- Cognitive Stage
- Affective Stage
- Behaviour Stage

AIDA Model

The AIDA Model depicts the four stages that exist from consumer awareness of a product to the time he makes that purchase.

- Attention

The consumer becomes aware of the product through advertisements

- Interest

The customer shows interest and understands the benefits of the product

- Desire

In the third stage, the customer is favourably disposed towards the product

- Action

In this final stage, he will take action and purchase the product

Hierarchy of Effect Model

In the Hierarchy of Effect Model the six stages are

- Awareness

In the Awareness stage, the customer is exposed to the product and he becomes aware

- Knowledge

The customers gain information about the product through various platforms like brochures, the internet

- Liking

The brands make sure that customers are liking the product

- Preference

The advertisers should highlight product USP so that the customers start preferring it over other brands

- Conviction

Distributing samples helps the consumer to become convinced about a product

- Purchase

The customer must have access to the product so that he can buy it easily

Innovation Adoption Model

- Awareness

The customer becomes aware of the product

- Interest

Product knowledge stimulates an interest in the product

- Evaluation

The customer attempts to understand and evaluate the product

- Trial

Interest customers take hold of samples for trial

- Adoption

The customer is satisfied and decides to purchase

Information Processing Model

- Presentation

The customer becomes aware of what he wants to satisfy his needs

- Attention

The customer pays attention to a product

- Comprehension

He compares a product with others and assesses whether it is what he needs

- Yielding

The customer decides what he needs

- Retention

The customer recollects product characteristics and benefits of the product

- Behaviour

The customer is satisfied and decides to purchase the product

This video is on Response Hierarchy Models and it has the following sub-topics.

Time Stamps

0:00 Introduction to Response Hierarchy Models
00:34 AIDA Model
02:31 Hierarchy of Effect Model
05:04 Innovation Adoption Model
05:46 Information Processing Model
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