Jira Service Management - How to build a Jira Service Desk using Forms #jira #atlassian #descript

In this tutorial, we will show you how you can create a Jira Service Desk using the Forms module in Jira Service Management.

Summary:
00:00 Intro
00:19 Create Project from a template
00:53 Create the Request Types
03:20 Create and associate Forms to the request types
07:17 Create Jira Requests via the portal
09:16 Resolve the Requests as an Agent

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