Issue Vs Request - Jira Service Desk Tutorial 2021

Issue Vs Request - Jira Service Desk Tutorial 2021

Hey Guys! We are continuing to explore Jira Service Desk. The big difference between JIRA Service Desk is the Request Type. In this Tutorial I want to cover the difference between Issue Type and Request Type in Jira Service Desk.

00:00 What is this all about
00:30 How to create an Issue
00:40 What is the difference between Jira Service Desk and Regular JIRA
00:50 Why Jira Service Desk has Request Types
01:50 How to preview Request Types
2:34 How to create a Issue with  Request Type on the Back-end

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