Telephony in eams explained. Teams voice and calling capabilities walk-through.

Intro 0:00
Why Teams telephony? 1:01
Prerequisites for Teams telephony 1:35 - Nov '21: Operator Connect added as connection to PSTN.
Dialing interface & individual settings 3:22
Calling demo: Delegation & Shared Line: 5:09
Call Group scenario & demo: 6:44
Voicemail: 7:41
Consultative transfer demo: 8:06
Call parking scenarios & demo: 8:54
Auto Attendant (AA) - call routing setup 10:54
Directory Search setup 12:42
Auto Attendant demo 14:31
Call Queue (CQ) setup 16:44
Collaborative calling setup 17:37
Collaborative calling demo 19:09
Call routing with AAs and CQs 20:34
Closing 21:14

Learn about making and receiving calls using Microsoft Teams. How can you connect Microsoft Teams to the telephone network (PSTN) and what are the calling features and usage scenarios?

• #science_technology
• #teams_phone_system
• #calling_plans
• #teams_incoming_call
• #teams_outgoing_call
• #teams_phone
• #teams_call_queues
• #teams_auto_attendant
• #teams_call