Every Call Center Agent Should Master These Voices

In this video, I discuss the three voice types that all call center agents should master. Whether you're a newbie or a seasoned professional with years of experience, it's important that you learn these voice patterns for effective communication with customers.

00:00 Overview
00:40 Voice 1
02:07 Voice 2
04:30 Voice 3
09:53 Reminders


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