12 Best Empathy Statements in Customer Service | Call Centers & Chat Support | Customer Service Tips

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There are dozens of different types of empathy statements, and depending on the situation, one may work better than another. Our list of 12 empathy statements caters to a few different scenarios you might encounter.


📕 Video Chapters:
00:00 Introduction
00:50 First connect with customers
02:53 Understanding the problem
05:08 Problem is resolved
06:40 Automating empathy statements


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