Microsoft Dynamics 365 - Customer Service Case Management

https://Dyn365Pros.com
Customer experience is now accepted as a key differentiator right alongside product innovation and price. See common Customer Service Case scenarios managed successfully using Dynamics 365 for Customer Service. Learn:

- Fundamentals of Customer Service Case Management
- Knowledge Base with Auto-Search
- Support Articles and Email Templates
- Pre-defined Service Case Workflows
- Agent and Management Dashboards

Use what you learn and earn customers for life.

• #education
• #microsoft_dynamics_365
• #customer_service
• #customer_service_automation
• #microsoft_dynamics_partner
• #microsoft_dynamics_365_customer_service_management