Relate notes with table records in Dynamics 365 Customer Service
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To ensure agents can create
To ensure agents can create cases quickly, Dynamics 365 Customer Service enables agents to create a new case or associate an existing case with notes they write on the customer timeline during a conversation. This feature is available for the account, contact, and case entities, which means agents can create or associate a note with a new or existing account, contact, or case.
Try Dynamics 365 Customer Service for free: https://dynamics.microsoft.com/custom...
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Try Dynamics 365 Customer Service for free: https://dynamics.microsoft.com/custom...
#Microsoft #MSFTDyn365
12 ماه پیش
در تاریخ 1402/05/11 منتشر شده
است.
707
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