Pre Registered Guest Check in Procedure at Hotel - Dialogue Example (Tutorial 37)
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8 سال پیش
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If you want to know
If you want to know how to handle check in of a pre registered guest at hotel or what is the conversation or dialogue made while checking in then watch this video • Pre Registered Guest Check in Procedu... / or click here to read the original tutorial: www.hospitality-school.com/pre-registered-guest-ch…
TABLE OF CONTENT
0:20 What will you learn Today
Today we will learn how to handle a pre registered guest at front desk of a hotel. This Front Office Standard Operating Procedure (SOP) will help you to provide a personalized check in for pre-registered guests.
0:35 Step by Step Pre Registered Guest Check in procedure
Now we are going to discuss pre registered guest check in procedure step by step.
0:47 Step 1: A Pre-Registered guest must be “Checked in” within the Night Shift before the Night Audit, in an Inspected room as per the guest’s requirement
1:11 Step 2: A guest registration card must be printed and a key card to be prepared and kept on hold for the guest.
1:23 Step number 3: Perform Check in procedures
2:02 Step number 4: Perform payment procedures for room and other charges.
2:37 Step number 5: Call the bellboy to carry guest luggage.
2:54 Step number 6: Escort the guest to the room.
3:13 Step number 7: Introduce the guest to the room.
3:34 Step number 8: Give guest number for any kind of help.
3:52 Step number 9: Take leave from guest and wish him for an enjoyable stay.
That's all for today. For clear understanding please watch this video again • Pre Registered Guest Check in Procedu... or must read the original tutorial: www.hospitality-school.com/pre-registered-guest-ch…
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8 سال پیش
در تاریخ 1396/01/08 منتشر شده
است.
13,310
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