Dynamics 365 Wave 1 2024 Release: Top 10 Features You Need to Know!

My Top 10 picks for the most important features announced in the Wave 1 2024 Release Notes for Dynamics 365 Customer Experience. The features covered include Microsoft Copilot for Sales, Dynamics 365 Sales and Customer Insights (formerly Dynamics 365 Marketing).

All content here is current as at the date of recording (January 28, 2024) but release announcements do slip and change, so please check the Microsoft Release planner for up to date details: https://releaseplans.microsoft.com/en...

Timestamps
00:00 - Dynamics 365 Customer Experience - Wave 1 2024
00:11 - Microsoft Copilot for Sales Top Features
04:30 - Dynamics 365 Sales Top Features
11:51 - Customer Insights Journeys Top Features
14:07 - Copilot for Sales in PowerPoint

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