Group voicemail app using SharePoint, Microsoft Teams, Power Automate & Power Apps

In this 9-minute developer-focused demo, Kevin Dibb introduces viewers to the Therapy Playground Voicemail (Power) App that extends Teams (Voice) auto attendant (captures and transcribes messages) by displaying both the mp3 and transcription of message in app.  The app tracks responses - who/time/action. This tracking closes the issue/response loop by centralizing and driving response actions. Actions include direct response to customer, forward to another team member. Power Automate flow executes message movement.

This PnP Community demo is taken from the Microsoft 365 & Power Platform Development Community call recorded on April 27, 2023.

Demo Presenter
• Kevin Dibb (Dibb Solutions)

Community Call Conversation
• aka.ms/Apr27-Demo1

Supporting materials
• Documentation - Set up a Microsoft Teams auto attendant | https://learn.microsoft.com/microsoft...
• Documentation - Plan your Teams voice solution | https://learn.microsoft.com/microsoft...
• Documentation - Set up Cloud Voicemail | https://learn.microsoft.com/microsoft...

Learn more
• Microsoft 365 Unified Sample gallery - https://aka.ms/community/samples
• Microsoft 365 Platform Community in YouTube - https://aka.ms/community/videos
• Microsoft 365 Platform Community - http://aka.ms/community/home

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• #sharepoint
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• #teams
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• #teams_auto_attendant
• #power_automate
• #power_apps