Useful Doesn't Always Mean Used - Webinar with Nelson Repenning

This is the recording of the webinar that took place on on December 12, 2013. Managers are faced with an increasing array of tools, technologies, and processes—from lean production methods to virtual communication systems—all with documented benefits. In an effort to boost capability, companies often invest significant time and money in efforts to incorporate these innovations in their day-to-day operations. Nonetheless, such efforts often fail to produce significant improvements in performance. Why is this?

Professor Repenning shares real-world examples of how organizations can increase adoption of these tools; along with the risks of failing to do so. He also shares the "capability trap" and its impact on organizations.

Check out his related course, Implementing Improvement Strategies: Practical Tools and Methods: http://executive.mit.edu/iis

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