Restaurant Management Tip - How to Prevent Bartenders from Stealing #restaurantsystems
8.6 هزار بار بازدید -
7 سال پیش
-
If you've ever wondered how
If you've ever wondered how to stop your bartenders from stealing, your answers are in this video. If you don't think your bartenders are stealing, you definitely need to watch this video.
Get David's latest ebook with all the best techniques here: http://bit.ly/2cOe5yF
About David Scott Peters: a restaurant management expert and founder of TheRestaurantExpert.com. He offers independent restaurant owners restaurant management tips, coaching and a software that will revolutionize their business operations and their profits.
About those bartenders...
If you think your bartenders are stealing, they are. How does David know? Because he was a bartender. Sometimes the bartenders are knowingly stealing, but many times they don't even know they are stealing.
The liquor in your bar and/or restaurant is liquid gold. Your bartenders are probably giving away a lot of that gold and not tracking it. Also, they're doing it without permission. It' s not their money to give away.
This video covers the solution to stopping theft behind the bar, to stop your bartenders from stealing. Hint: the answer is not to fire them.
*************************
David is available for Consultation, Classes and More. To work with David or learn more click here: http://therestaurantexpert.com
REQUEST A FREE CONSULTATION: http://bit.ly/1Kxt3kF
These videos cover ways to take action in the restaurant today to be more efficient and profitable. Whether you’re looking for ways to cut and control food costs, trying to stabilize your labor costs, or you’re interested in building a management team that actually manages, these tips will help you.
David teaches real solutions to the biggest – and smallest – challenges in independent restaurants. Watch this video and then take action!
*************************
Video Notes on How to Keep Good Restaurant Employees and Dump the Bad:
Once you incorporate how to prevent bartenders from stealing in your bar or restaurant.
First, the solution is not to fire your bartenders. Instead, tell them what theft is, put controls in place to prevent theft which also catch them if they're too stupid to stop stealing.
You don't want to fire valuable employees that you've trained on process and culture. Customers probably love them. Plus, it wasn't their fault they were stealing. It was yours - the restaurant owner's fault for not putting controls in place in the first place.
*************************
Here are three controls you can put in place to stop theft behind the bar.
1. A spill sheet: this is the same thing as a waste sheet in a restaurant kitchen. Mark down any spilled drinks, returned drinks, broken bottles. That way you know the value of the product you're losing, but also points out any problems that you can train your bartenders to fix.
2. A comp sheet: this is a tracking sheet for drinks that given away. Give every bartender two free drinks no matter what. If they need more, they have to ask. The request is usually for a customer/guest issue, not a theft issue. And this shows your bartenders the value of the liquor they're giving away.
3. Mid-shift bar drawer audit: If you think someone is stealing, they are. In the middle of the bartender's shift, come behind the bar, run their server report, take their cash drawer that they verified at the beginning of their shift and give them a second drawer. They also need to verify the second drawer. Then take the first drawer to the back and count it, comparing it to the server report. You're looking for all the money and the credit card receipts that have been closed. If you're more than $5 over or under the drawer, you probably want to fire them. Instead, train them. Let them know of the new process of auditing the drawer in the middle of a shift.
Watch the video to learn the ins and outs of David's tips.
*************************
*************************
For more on this topic, visit our blog at http://bit.ly/2cbuMjp
STAY IN TOUCH
http://therestaurantexpert.com/free-e...
FACEBOOK FOLLOW!
Facebook: therestaurantexpert
SUSBCRIBE
http://bit.ly/2cYOIfr
Get David's latest ebook with all the best techniques here: http://bit.ly/2cOe5yF
About David Scott Peters: a restaurant management expert and founder of TheRestaurantExpert.com. He offers independent restaurant owners restaurant management tips, coaching and a software that will revolutionize their business operations and their profits.
About those bartenders...
If you think your bartenders are stealing, they are. How does David know? Because he was a bartender. Sometimes the bartenders are knowingly stealing, but many times they don't even know they are stealing.
The liquor in your bar and/or restaurant is liquid gold. Your bartenders are probably giving away a lot of that gold and not tracking it. Also, they're doing it without permission. It' s not their money to give away.
This video covers the solution to stopping theft behind the bar, to stop your bartenders from stealing. Hint: the answer is not to fire them.
*************************
David is available for Consultation, Classes and More. To work with David or learn more click here: http://therestaurantexpert.com
REQUEST A FREE CONSULTATION: http://bit.ly/1Kxt3kF
These videos cover ways to take action in the restaurant today to be more efficient and profitable. Whether you’re looking for ways to cut and control food costs, trying to stabilize your labor costs, or you’re interested in building a management team that actually manages, these tips will help you.
David teaches real solutions to the biggest – and smallest – challenges in independent restaurants. Watch this video and then take action!
*************************
Video Notes on How to Keep Good Restaurant Employees and Dump the Bad:
Once you incorporate how to prevent bartenders from stealing in your bar or restaurant.
First, the solution is not to fire your bartenders. Instead, tell them what theft is, put controls in place to prevent theft which also catch them if they're too stupid to stop stealing.
You don't want to fire valuable employees that you've trained on process and culture. Customers probably love them. Plus, it wasn't their fault they were stealing. It was yours - the restaurant owner's fault for not putting controls in place in the first place.
*************************
Here are three controls you can put in place to stop theft behind the bar.
1. A spill sheet: this is the same thing as a waste sheet in a restaurant kitchen. Mark down any spilled drinks, returned drinks, broken bottles. That way you know the value of the product you're losing, but also points out any problems that you can train your bartenders to fix.
2. A comp sheet: this is a tracking sheet for drinks that given away. Give every bartender two free drinks no matter what. If they need more, they have to ask. The request is usually for a customer/guest issue, not a theft issue. And this shows your bartenders the value of the liquor they're giving away.
3. Mid-shift bar drawer audit: If you think someone is stealing, they are. In the middle of the bartender's shift, come behind the bar, run their server report, take their cash drawer that they verified at the beginning of their shift and give them a second drawer. They also need to verify the second drawer. Then take the first drawer to the back and count it, comparing it to the server report. You're looking for all the money and the credit card receipts that have been closed. If you're more than $5 over or under the drawer, you probably want to fire them. Instead, train them. Let them know of the new process of auditing the drawer in the middle of a shift.
Watch the video to learn the ins and outs of David's tips.
*************************
*************************
For more on this topic, visit our blog at http://bit.ly/2cbuMjp
STAY IN TOUCH
http://therestaurantexpert.com/free-e...
FACEBOOK FOLLOW!
Facebook: therestaurantexpert
SUSBCRIBE
http://bit.ly/2cYOIfr
7 سال پیش
در تاریخ 1396/07/12 منتشر شده
است.
8,695
بـار بازدید شده