What call forwarding is and how to set it up 2023
36.9 هزار بار بازدید -
2 سال پیش
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In this video, we look
In this video, we look at how to set up call forwarding, or call diverting as it is sometimes known. We also discuss what call forwarding is, an overview of how it works, and what the benefits are of using it in a business context.
Call forwarding allows you to manually transfer and/or automatically reroute incoming calls to agents best-equipped to solve the customer’s issue or external numbers.
Call forwarding’s core features include:
► Automatically forwarding incoming calls to an external landline or mobile
► Assigning incoming calls to available agents as they come in
► Transferring callers from one agent to another who can better help them after talking to them and identifying their problem
Keep watching to learn more about call forwarding/diverting, or visit our site at www.cloudtalk.io to start a free trial or book a demo with an agent.
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Free eBooks:
How to Retain Customers and Win Their Loyalty:
https://www.cloudtalk.io/excellent-cu...
12 features to lookout for when choosing call centre software:
https://www.cloudtalk.io/12-features-...
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Timestamps
0:00 Intro
0:18 What call forwarding is
0:29 The uses of call forwarding
0:39 Further explanation of call forwarding
1:00 What call forwarding does
1:26 How to set it up
1:31 Manual call forwarding setup
1:47 Automatic call forwarding setup
2:22 Advantages of using call forwarding
2:38 Outro
#callforwarding #calldiverting #CloudTalk
Be sure to subscribe for more videos on how to improve your call centre and boost productivity:
@cloudtalk7726
STAY TUNED:
CloudTalk ► https://cloudtalk.io
YouTube ► @cloudtalk7726
Facebook ► Facebook: CloudTalkCallCenter
Twitter ► Twitter: CloudTalk_io
***************************************
CloudTalk is a cloud-based VoIP call center software designed to empower your customer service and sales operations. It features powerful tools to automate and optimize routine tasks, leading to better customer care and higher employee efficiency.
Call forwarding allows you to manually transfer and/or automatically reroute incoming calls to agents best-equipped to solve the customer’s issue or external numbers.
Call forwarding’s core features include:
► Automatically forwarding incoming calls to an external landline or mobile
► Assigning incoming calls to available agents as they come in
► Transferring callers from one agent to another who can better help them after talking to them and identifying their problem
Keep watching to learn more about call forwarding/diverting, or visit our site at www.cloudtalk.io to start a free trial or book a demo with an agent.
***************************************
Free eBooks:
How to Retain Customers and Win Their Loyalty:
https://www.cloudtalk.io/excellent-cu...
12 features to lookout for when choosing call centre software:
https://www.cloudtalk.io/12-features-...
***************************************
Timestamps
0:00 Intro
0:18 What call forwarding is
0:29 The uses of call forwarding
0:39 Further explanation of call forwarding
1:00 What call forwarding does
1:26 How to set it up
1:31 Manual call forwarding setup
1:47 Automatic call forwarding setup
2:22 Advantages of using call forwarding
2:38 Outro
#callforwarding #calldiverting #CloudTalk
Be sure to subscribe for more videos on how to improve your call centre and boost productivity:
@cloudtalk7726
STAY TUNED:
CloudTalk ► https://cloudtalk.io
YouTube ► @cloudtalk7726
Facebook ► Facebook: CloudTalkCallCenter
Twitter ► Twitter: CloudTalk_io
***************************************
CloudTalk is a cloud-based VoIP call center software designed to empower your customer service and sales operations. It features powerful tools to automate and optimize routine tasks, leading to better customer care and higher employee efficiency.
2 سال پیش
در تاریخ 1401/03/03 منتشر شده
است.
36,932
بـار بازدید شده