Classification of services in service marketing with examples

Management by Dr. Mitul Dhimar
Management by Dr. Mitul Dhimar
20.1 هزار بار بازدید - 4 سال پیش - Hello friends.In this video I
Hello friends.
In this video I had explained classification of services with subpoints in simple language with different examples in each and every point.
Following points covered .

1. Service tangibility
       a.   Tangible offerings
       b.   Intangible services.
       c.   Rental goods services
       d.   Owned goods services
       e.   Non-goods services

2. Skills of service provider
       a.   Highly skilled labour
       b.   Unskilled labour

3. Goal of service provider
       a.    Profit oriented.
       b.    Non-profit Organisations

4. Degree of labour intensiveness
       a.   Equipment based services
       b.   People based services.

5. Degree of customer contact
       a.    High contact service
       c.    Low contact service

6. Place and time
       a.   Service site
       b.   Customer site
       d.   Service delivery.

7. Demand and supply


Timestamp
0:00 Welcome to my channel Management By Dr. Mitul Dhimar
0:59 Classification on the basis of Service tangibility
2:34 Classification on the basis Skills of service provider
3:20 Classification on the basis Goal of service provider
4:18 Classification on the basis Degree of labour intensiveness
5:16 Classification on the basis Degree of customer contact
6:00 Classification on the basis Place and time
6:59 Demand and supply

Majority of photographs are downloaded from freepik.com
Background music downloaded from YouTube audio library free music
Videvo website use for free video download

#ManagementbyDrMitulDhimar
4 سال پیش در تاریخ 1399/10/06 منتشر شده است.
20,144 بـار بازدید شده
... بیشتر