Receptionist Training: How To Handle An Angry Customer

Receptionist Training: How to handle an angry customer. If you are in a customer service or other role that puts you in front of the public, then you know how difficult it can be to handle angry customers in ways that either defuse the situation or (at the very least) move the customers’ focus away from you and onto the real issues at hand. #ReceptionistTraining, #CustomerService, #customerexperience

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