Operational Decision Making

Today we’re going to talk about what an operational decision is, why operational decisions are important and how to prevent common problems that occur when poor operational decisions are made. We'll talk about examples of operational decision making, the important role that standard operating procedures and how to build a solid foundation play to translate operational decisions into step-by-step processes that ensure consistency and accuracy in the day-to-day tasks that are carried out for your business.

Want to learn more about strategic decision making- here are some useful links:

What is Strategy: Strategies in business: The 4 types o...
Tactics vs Strategy and what makes a good strategy?: What is the difference between tactic...
7-Step Decision Making: The 7 step decision making process | ...

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Key Time Codes:
0:38 What is the difference between a strategic and tactical decision?
1:17 Examples of operational decisions
2:13 Common operational issues
3:00 Working on business vs working in business
4:03 What is a standard operating procedure
4:30 Impacts of operational decisions

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