How to Introduce Guest Room and Show Room Facilities to a Guest in a Hotel or Resort (Tutorial 22)
67.4 هزار بار بازدید -
8 سال پیش
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In this training video (How to Introduce Guest Room and Show ...) you will learn everything you should know about how to introduce a guest room or show room facilities to a guest.
TABLE OF CONTENT
0:18 WHO IS RESPONSIBLE TO SHOW GUEST ROOM
Generally it is the duty of a bell person ( Job of a Bellboy or Bellman or Bellho.../ ) to carry luggage, escort guest to the room and then introduce the guest with the amenities and services of the hotel and the room. Being an hotelier it is his duty to provide all necessary information to the guest to make him feel comfortable and relaxed.
0:44 STEP BY STEP PROCEDURE TO INTRODUCE A ROOM TO GUEST OR SHOW ROOM FACILITIES TO GUEST
Step-1
Always be careful about the safety and security. So, while escorting point out on fire emergency exit and fire extinguisher on the floor.
Step-2
Before entering room you should let your guest know how to use room key card to open the door. From your guest part, this may be his very first arrival in any hotel, so he or she may not know how to use room key card.
So better ask him or her first and if he agrees then show the way by this way:
“So, Mr. Robin, Should I show you how to use your room key card”
Slide-9
If he says yes then guide him this way:
“First please insert your key card from the bottom to upwards and continue until you see the green light on. Green light means it is ok. So, now proceed to the room as the door is open now”
Step-3
After his entrance to the room open the window and switch on the lights and give him or her some time to settle down little bit.
Step-4
Then politely seek his permission to make him familiarize with the facilities of the room. You can say “Sir/Madam can I take some time to introduce features of this room”.
Don't forget to read the Tutorial again: http://www.hospitality-school.com/how...
Please recommend this training video to your friends and colleagues How to Introduce Guest Room and Show ...
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*** Video Credits: videoblocks.com
🟨 For hundreds of Training Videos: https://www.hospitality-school.com/ho...
🟩 Our manuals with Discounts: https://www.hospitality-school.com/tr...
🟦 PowerPoint versions of our manuals: https://www.hospitality-school.com/ho...
☎️Contact Us Here: https://www.hospitality-school.com/co...
📧 Email Us Here to Get Training Materials: [email protected]
Click here to read this Tutorial: http://www.hospitality-school.com/how...
In this training video (How to Introduce Guest Room and Show ...) you will learn everything you should know about how to introduce a guest room or show room facilities to a guest.
TABLE OF CONTENT
0:18 WHO IS RESPONSIBLE TO SHOW GUEST ROOM
Generally it is the duty of a bell person ( Job of a Bellboy or Bellman or Bellho.../ ) to carry luggage, escort guest to the room and then introduce the guest with the amenities and services of the hotel and the room. Being an hotelier it is his duty to provide all necessary information to the guest to make him feel comfortable and relaxed.
0:44 STEP BY STEP PROCEDURE TO INTRODUCE A ROOM TO GUEST OR SHOW ROOM FACILITIES TO GUEST
Step-1
Always be careful about the safety and security. So, while escorting point out on fire emergency exit and fire extinguisher on the floor.
Step-2
Before entering room you should let your guest know how to use room key card to open the door. From your guest part, this may be his very first arrival in any hotel, so he or she may not know how to use room key card.
So better ask him or her first and if he agrees then show the way by this way:
“So, Mr. Robin, Should I show you how to use your room key card”
Slide-9
If he says yes then guide him this way:
“First please insert your key card from the bottom to upwards and continue until you see the green light on. Green light means it is ok. So, now proceed to the room as the door is open now”
Step-3
After his entrance to the room open the window and switch on the lights and give him or her some time to settle down little bit.
Step-4
Then politely seek his permission to make him familiarize with the facilities of the room. You can say “Sir/Madam can I take some time to introduce features of this room”.
Don't forget to read the Tutorial again: http://www.hospitality-school.com/how...
Please recommend this training video to your friends and colleagues How to Introduce Guest Room and Show ...
*** DON'T FORGET TO VISIT WORLD'S ONE OF THE MOST POPULAR FREE HOTEL & RESTAURANT MANAGEMENT TRAINING BLOG TO READ 250+ TRAINING TUTORIALS ABSOLUTELY FREE: http://www.hospitality-school.com/
*** Please Join our Facebook Page where 27,000 + Members are sharing their knowledge: Facebook: Free-Hotel-Management-Training-Blog-wwwhospitality-schoolcom-359579793114
*** Image Credits: www.stockunlimited.com and www.Bigstock.com
*** Video Credits: videoblocks.com
8 سال پیش
در تاریخ 1395/10/20 منتشر شده
است.
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