Device Offline: Factory Reset your My Cloud Home [Part 1] | Western Digital Support

In this video, our support team goes over steps to take when My Cloud Home device is not detected, not found, can't connect or if the deice is shown as offline.

01:24 - How do you know if your MyCloud Home is offline?
01:30 - Check LED Status
01:55 - MyCloud Home (Off-line) on your System
02:07 - Factory Reset Steps

For more helpful how-to's, self-help videos and tips, visit us on the web at https://www.westerndigital.com/Support

Learn more about My Cloud Home at: https://www.westerndigital.com/produc...

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