Introduction to Enterprise Service Management (ESM) in ServiceDesk Plus

Enterprise service management (#ESM) focuses on setting up individual service desks across IT and non-IT business functions, all while providing a uniform end-user experience across the different service desks in the organization.

To know more, visit here https://mnge.it/esm

Please take a look at the License, Behaviour changes, and General FAQ for ESM.

License: https://help.servicedeskplus.com/esm-...
Behaviour change: https://help.servicedeskplus.com/esm-...
General: https://help.servicedeskplus.com/esm-...

Learn more about ServiceDesk Plus at http://bit.ly/about-servicedesk-plus

Watch the ServiceDesk Plus overview demo here Video

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