Bad Performance Review (HR Roleplay)

In this HR roleplay, I explore a common challenge: how to address a situation where a manager wants to give an employee a lower performance review rating despite them technically meeting their KPIs. Join me, Ashley Herd, as I guide you through how to handle this sensitive conversation, ensuring fairness and clarity with lessons learned, while avoiding surprises in the review process.

Timestamps:

0:48 - What is the KPI?
1:18 - Can I ding them on the review?
1:30 - Imagining how that would go (no surprises in performance reviews)
2:05 - Lessons learned and how to describe KPIs
2:50 - Giving new team members grace and guidance
3:59 - Talking about KPIs as a team
5:19 - Setting KPIs in any role (and the #1 driver of employee engagement)
6:15 - Using ChatGPT to talk about goals and KPIs
7:29 - Setting different goals with fairness
8:39 - Using ChatGPT to include other key expectations of employees
9:53 - 7-Day Manager Makeover Challenge

Whether you're an HR leader or a people manager, this video offers practical insights on managing performance reviews effectively while maintaining trust and transparency.

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