#1 Way to DELIGHT Your Customers (and Your Team) Every Time
5.3 هزار بار بازدید -
2 سال پیش
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Your customers come to you because of the value you provide. And your customers will choose your competition if you fail to keep providing value. So how do you prevent this?
By creating even more value.
Here’s how… There are four areas where you can focus to create more value for your customers. n two of the areas – your product and how it’s delivered – it’s hard to differentiate yourself. Others can easily copy your improvements
But in the other two areas…. that’s where your real opportunities lie. These are the areas in which you can form long-lasting relationships with customers who are committed to your organization and its success.
And these are also the areas that other organizations are most likely to overlook. This means you can more easily differentiate your brand, attract loyal customers, and grow your market share.
#customerservice #customerexperience #customer #businessgrowth #businessideas
Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".
Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures.
For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game.
Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson & Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more.
#customerservice #customerexperience #customer #businessgrowth #businessideas
If you enjoyed this video you may want to watch Ron in action again here: ronkaufman
Stay in touch with Ron on social media!
Facebook Page: Facebook: RonKaufmanUp..
LinkedIn: LinkedIn: RonKaufman
Twitter: Twitter: RonKaufman
Your customers come to you because of the value you provide. And your customers will choose your competition if you fail to keep providing value. So how do you prevent this?
By creating even more value.
Here’s how… There are four areas where you can focus to create more value for your customers. n two of the areas – your product and how it’s delivered – it’s hard to differentiate yourself. Others can easily copy your improvements
But in the other two areas…. that’s where your real opportunities lie. These are the areas in which you can form long-lasting relationships with customers who are committed to your organization and its success.
And these are also the areas that other organizations are most likely to overlook. This means you can more easily differentiate your brand, attract loyal customers, and grow your market share.
#customerservice #customerexperience #customer #businessgrowth #businessideas
Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".
Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures.
For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game.
Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson & Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more.
#customerservice #customerexperience #customer #businessgrowth #businessideas
If you enjoyed this video you may want to watch Ron in action again here: ronkaufman
Stay in touch with Ron on social media!
Facebook Page: Facebook: RonKaufmanUp..
LinkedIn: LinkedIn: RonKaufman
Twitter: Twitter: RonKaufman
2 سال پیش
در تاریخ 1401/09/01 منتشر شده
است.
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