How to record refunds in QuickBooks Online

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When you need to refund a customer, there are two ways to record it in QuickBooks.

Let’s go over how to issue a refund if you used QuickBooks Payments to charge your customer, and then go over how to issue a refund for any other kind of payment.


0:00 How to record refunds in QuickBooks Online
00:31 Refund a customer who paid you with QuickBooks Payments
1:10 Record a refund if a customer paid you in any other way

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