Beyond E-Retailing: Combining Right and Left Brain Thinking

PetFlow CEO Mike Lackman explains how his company has created personal interactions between customers and staff, driving up conversion and retention, and creating powerful data that allows PetFlow to succeed in the face of challenging market conditions. Check out the Shop.org Digital Summit event recap page: http://retailsdigitalsummit.nrf.com/r...

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• #national_retail_federation