Summary: “The 5 Essential People Skills” by Dale Carnegie Training
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Summary of "The 5 Essential
Summary of "The 5 Essential People Skills"
How to Assert Yourself, Listen to Others, and Resolve Conflicts
by Dale Carnegie Training
• Learn to be assertive, and you will improve your interactions with others.
• You assert yourself when you tell people how you feel and what matters to you.
• Develop five basic interpersonal skills: “rapport building, curiosity, communication, ambition [and] conflict resolution.”
• People who have trouble asserting themselves often are shy, but they can learn deliberate tactics for dealing with others, like citing facts to silence a bully.
• To make people feel good about you, show interest in them. Ask questions to draw them out and listen to the answers.
• Demonstrating such “assertive curiosity” is very important if you manage people.
• Build rapport with others by being friendly and communicating positively.
• Plan what you will say. Be smart when you talk and mind your manners.
• Showing others how they benefit from your ideas will help you fulfill your ambitions. Don’t brag or get too stressed.
• To resolve conflicts, respect both sides. Offer mutually beneficial solutions, but have a Plan B.
Disclaimer -
Video is for educational purpose only. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favour of fair use.
How to Assert Yourself, Listen to Others, and Resolve Conflicts
by Dale Carnegie Training
• Learn to be assertive, and you will improve your interactions with others.
• You assert yourself when you tell people how you feel and what matters to you.
• Develop five basic interpersonal skills: “rapport building, curiosity, communication, ambition [and] conflict resolution.”
• People who have trouble asserting themselves often are shy, but they can learn deliberate tactics for dealing with others, like citing facts to silence a bully.
• To make people feel good about you, show interest in them. Ask questions to draw them out and listen to the answers.
• Demonstrating such “assertive curiosity” is very important if you manage people.
• Build rapport with others by being friendly and communicating positively.
• Plan what you will say. Be smart when you talk and mind your manners.
• Showing others how they benefit from your ideas will help you fulfill your ambitions. Don’t brag or get too stressed.
• To resolve conflicts, respect both sides. Offer mutually beneficial solutions, but have a Plan B.
Disclaimer -
Video is for educational purpose only. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favour of fair use.
2 سال پیش
در تاریخ 1401/11/05 منتشر شده
است.
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