Improving Your Dealership or Shop

Jay Marrazzo, General Manager of AIM Group, LLC, brings a fresh perspective on how shops and dealerships can improve by thinking of different departments as having different cultures. He also gets candid and discusses our industry's shortcomings.

About Our Guest:
Jay Marrazzo
General Manager, AIM Group, LLC
[email protected]

Sponsor:
Sonic Tools - https://sonictoolsusa.com/

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at https://wrenchway.com/pay.

Technicians & Students - Looking for the best shops to work at? Check out https://wrenchway.com/shops.

Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships at https://wrenchway.com/solutions/shops/.

Instructors - Need help getting resources and connecting with industry? We have free resources for your program at https://wrenchway.com/solutions/schools/.

• #autos_vehicles
• #improving_your_shop
• #improving_my_dealership
• #onboarding
• #mentoring
• #combacks
• #culture
• #dealership_culture
• #auto_industry_curses
• #mistreating_auto_technicians
• #value_of_a_customer
• #diesel