Encore: New to Medicare – Self-Service Tools

This is a recording of a 7/11/24 webinar.

What tools does Medicare provide to help you? Why should you consider using self-service tools? Which tool is best for you?

This webinar looks at the CMS requirements for self-service tools and explores the available tools. Our goal is to help you identify which tools will help you. We will accept questions during the registration to ensure we meet your needs.

The design of this webinar is for people with 6 months or less of Medicare experience. Anyone is welcome to attend this introduction to Medicare self-service tools.  

Take the survey:
https://cmsmacfedramp.gov1.qualtrics....

Resources:
Medicare Administrative Contractor (MAC) Beneficiary and Provider Communications Manual, Chapter 6 - Provider Customer Service Program
https://www.cms.gov/regulations-and-g...

CMS Website
www.cms.gov

Medicare patient's website
www.medicare.gov

WPS Website
www.wpsgha.com

IVR Operating  Guide
https://med.wpsgha.com/guides-resourc...

Direct Data Entry (DDE) Overview
https://med.wpsgha.com/guides-resourc...

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• #ivr
• #dde
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