ITSM Integration with SAP Cloud ALM: Update & Outlook

Learn about SAP's planned integration offerings for customer and partner ITSM solutions into the SAP support backbone, covering the scenarios of bi-directional case integration (including proactive cases) and outage notification data integration. Get a look on how SAP will support these scenarios via SAP Cloud ALM.

Learn more: https://sap.to/6057uamWR