Seeing Eye-to-Eye Podcast Ep: 6. How to create a great work culture. Shannon Wong, MD/Max Medert, MD

Max Medert, MD and Shannon Wong, MD discuss lessons learned on how to build and create a great work culture. The seeing eye to eye (SEE) podcast with Shannon Wong, MD and Max Medert, MD is a podcast with two eye surgeons discussing medicine, business and life. Shannon Wong and Max Medert are ophthamologists/eye surgeons at Austin Eye in Austin, TX in practice together. 0:01 Drinking water. How much is too much? How much is enough? (Random thoughts) 4:40 Work culture ….introduction 6:30 How our culture has evolved over the past 30 years….Lessons learned on what works and what does not work 15:09 Our work culture 1997-2012. The early years. Mistakes made. Misguided philosophies that prevent building a great culture. 21:00 The importance and value of building a great team. Decentralized command. 24:12 Identifying talented people and developing them to become an integral member of our organization. 26:05 Identifying individuals who are not the best fit within an organization based on personality fit. 28:39 Drama in the workplace. The concept of constructive drama and psychological safety in the workplace. 33:04 The importance of the hiring process. Identifying talent. 35:37 Defining our culture and mission statement and getting buy-in from the staff. Character attributes that are integral to our work culture. 37:13 The 4 laws of combat and 5 mindsets for victory from Echelon Front, Jocko Willink and Leif Babin 43:04 Every problem is solvable with human effort and financial resources 44:00 The leadership mindset. 46:29 Learning from the character attributes of others to improve ourselves 48:08 A person who always thinks that they are right. The Ego. 51:56 Humility is the most important quality of a leader. Taking ownership of problems and finding solutions. 53:23 The talent war. 9 core characteristics of high potential individuals. 54:20 Hire for character. Train for skill. 1:09:08 Models for organizations