Marks & Spencer embraces the future of retail with Microsoft Teams for frontline workers

Microsoft 365
Microsoft 365
18.6 هزار بار بازدید - 3 سال پیش - As part of its journey
As part of its journey to becoming a digital-first retailer, iconic British retailer Marks & Spencer embraced Microsoft Teams and deployed Surface Go 2 devices to frontline workers across hundreds of stores in the United Kingdom. View the case study and video: https://customers.microsoft.com/en-us...

Today, frontline workers are empowered to spend more time interacting with customers and colleagues from the shop floor because they can access all the information they need from devices equipped with Teams, including Shifts and Tasks for schedules and targeted store priorities.  

The organization has reduced paper use by one third thanks to the use of tablets to replace paper-based processes and now uses Shifts in Teams to distribute schedules to employees digitally. And, Teams has replaced various shadow IT applications and improved work/life balance.

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3 سال پیش در تاریخ 1400/09/01 منتشر شده است.
18,607 بـار بازدید شده
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