ITIL 4 Strategist: Direct, Plan and Improve | ITIL DPI Tutorial | ITIL Training | NetCom Learning

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Explore basic terminology and understand the role of metrics and principles. Learn how to clarify and delineate among policies, controls, and guidelines. With this webinar, your teams will have the skills and knowledge of ITIL® 4 DPI needed to begin your path to the ITIL® 4 Strategist certification in direct, plan, and improve.

🔵 Presented by Rina Brahmbhatt with over 10 years of experience

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Following topics are covered in this video:
00:00 - ITIL 4 Strategist: Direct, Plan and Improve
04:17 - ITIL Certification scheme
06:03 - ITIL 4 - DPI
08:38 - Key concept
18:07 - ITIL Course info

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