Proven Ways to get REPEAT Etsy Customers! | Start an Etsy Shop in 2023 ep. 12 | Type Nine Studio
1.1 هزار بار بازدید -
12 ماه پیش
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If you think having a
If you think having a small biz gives you the ability to finally be an a** to customers... think again! Here's how you can ACTUALLY get repeat customers on Etsy, through every step of the customer's journey. This is one area that you have almost complete control over!
This is episode 12 of my How to Start an Etsy Shop in 2023 series - watch the playlist here - Start an Etsy Shop in 2023!
TIMESTAMPS:
0:00 - Customer service
0:48 - Not just for problems
2:19 - Quality and experience
2:48 - First impressions
3:24 - Initial contact
5:13 - Checkout process
6:04 - Processing time
8:06 - Unboxing
9:41 - Using the item
10:16 - Is it memorable?
11:42 - Issue resolution
12:38 - Most common issue - missing package
15:26 - When all else fails
The USPS missing mail search (might want to bookmark this) - https://www.usps.com/help/missing-mai...
MORE ETSY & SMALL BIZ:
Get a free new Etsy shop checklist when you sign up for my emails (& you'll be the first to get my announcements!) - https://links.typeninestudio.com
Follow on Instagram - Instagram: typeninestudio
Blog (coming soon) at https://www.typeninestudio.com
Appreciate my work? Buy me a coffee on Ko-fi! https://ko-fi.com/typeninestudio
--
AFFILIATE / REFERRAL LINKS
(Support the channel by using my links! I earn a commission or reward at no additional cost to you.)
Haven't started your Etsy shop yet? Use this link to sign up and we both get 40 free listings! - https://etsy.me/37vEnnJ
Get $20 off your first order of $50+ at EcoEnclose (where I get all of my packaging!) - https://lootly.io/ref/loot6066165530330
I use Canva almost every day for my shop to create listing photos, social media posts, etc! Sign up here - https://partner.canva.com/DV3mQ5
Tailwind for Pinterest - schedule your pins easily! - https://tailwind.sjv.io/kjWv93
AWeber is a great tool for Etsy sellers to start email marketing! Sign up here - https://www.aweber.com/easy-email.htm...
Shipstation - manage inventory and orders from multiple selling platforms! Free 30 day trial - https://www.jdoqocy.com/click-1006253...
--
Howdy! My name is Abby and I've been selling on Etsy since 2016, and have been full-time since 2020. I love sharing my knowledge and advice about Etsy and running a small business!
This is episode 12 of my How to Start an Etsy Shop in 2023 series - watch the playlist here - Start an Etsy Shop in 2023!
TIMESTAMPS:
0:00 - Customer service
0:48 - Not just for problems
2:19 - Quality and experience
2:48 - First impressions
3:24 - Initial contact
5:13 - Checkout process
6:04 - Processing time
8:06 - Unboxing
9:41 - Using the item
10:16 - Is it memorable?
11:42 - Issue resolution
12:38 - Most common issue - missing package
15:26 - When all else fails
The USPS missing mail search (might want to bookmark this) - https://www.usps.com/help/missing-mai...
MORE ETSY & SMALL BIZ:
Get a free new Etsy shop checklist when you sign up for my emails (& you'll be the first to get my announcements!) - https://links.typeninestudio.com
Follow on Instagram - Instagram: typeninestudio
Blog (coming soon) at https://www.typeninestudio.com
Appreciate my work? Buy me a coffee on Ko-fi! https://ko-fi.com/typeninestudio
--
AFFILIATE / REFERRAL LINKS
(Support the channel by using my links! I earn a commission or reward at no additional cost to you.)
Haven't started your Etsy shop yet? Use this link to sign up and we both get 40 free listings! - https://etsy.me/37vEnnJ
Get $20 off your first order of $50+ at EcoEnclose (where I get all of my packaging!) - https://lootly.io/ref/loot6066165530330
I use Canva almost every day for my shop to create listing photos, social media posts, etc! Sign up here - https://partner.canva.com/DV3mQ5
Tailwind for Pinterest - schedule your pins easily! - https://tailwind.sjv.io/kjWv93
AWeber is a great tool for Etsy sellers to start email marketing! Sign up here - https://www.aweber.com/easy-email.htm...
Shipstation - manage inventory and orders from multiple selling platforms! Free 30 day trial - https://www.jdoqocy.com/click-1006253...
--
Howdy! My name is Abby and I've been selling on Etsy since 2016, and have been full-time since 2020. I love sharing my knowledge and advice about Etsy and running a small business!
12 ماه پیش
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