Clari Playbook: Managing Renewals and Churn, Spreadsheet Free [Guide for Customer Success Teams]
809 بار بازدید -
4 سال پیش
-
Focusing on customers has always
Focusing on customers has always been a top priority for companies and, right now, it’s more critical than ever. But how do you know which customers to focus on? Or, how to help your team prioritize your customer success strategy in order to maximize retention? Visibility into the churn forecast is critical because identifying risks early is key to achieving predictable revenue.
We have a confession. In the early days of Clari, we actually ran our renewals out of spreadsheets, operating with stale data, siloed away from the rest of the revenue team. This led to many challenges and wasn't sustainable, so we created a churn forecast with our forecasting module.
The switch to using Clari enabled us to not only align with our sales teams, but also with finance, the executive team, and the board to provide complete visibility and real-time updates on where we stand. We can also pinpoint risk and opportunities in the portfolio to improve our retention.
Take a look at how we manage the churn forecasting process through Clari here.
About Clari
Clari’s Revenue Operations Platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business, to drive process rigor, spot risk and opportunity in the pipeline, increase forecast accuracy, and drive overall efficiency.
Thousands of sales, marketing, and customer success teams at leading companies, including Okta, Adobe, Workday, Zoom, and Finastra, use Clari’s execution insights to make their revenue process more connected, efficient, and predictable.
Visit us at https://www.clari.com/
Follow Clari on LinkedIn to learn more about driving predictable revenue LinkedIn: clari
We have a confession. In the early days of Clari, we actually ran our renewals out of spreadsheets, operating with stale data, siloed away from the rest of the revenue team. This led to many challenges and wasn't sustainable, so we created a churn forecast with our forecasting module.
The switch to using Clari enabled us to not only align with our sales teams, but also with finance, the executive team, and the board to provide complete visibility and real-time updates on where we stand. We can also pinpoint risk and opportunities in the portfolio to improve our retention.
Take a look at how we manage the churn forecasting process through Clari here.
About Clari
Clari’s Revenue Operations Platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business, to drive process rigor, spot risk and opportunity in the pipeline, increase forecast accuracy, and drive overall efficiency.
Thousands of sales, marketing, and customer success teams at leading companies, including Okta, Adobe, Workday, Zoom, and Finastra, use Clari’s execution insights to make their revenue process more connected, efficient, and predictable.
Visit us at https://www.clari.com/
Follow Clari on LinkedIn to learn more about driving predictable revenue LinkedIn: clari
4 سال پیش
در تاریخ 1399/08/16 منتشر شده
است.
809
بـار بازدید شده