CMDB Health Deepdive - Keeping CI's Fresh

In this video, Callan, Emir and Mark walk through the importance of keeping your CI's fresh, what that means, and how to leverage available features to help.

We cover the following:

3:12 - CMDB Health Basics
6:00 - What does "Fresh CI's" mean?
9:07 - Class Hierarchy - overview and deep-dive
20:54 - Lifecycle - EOL & retirement policies deep-dive
30:30 - vCenter synchronization overview and deep-dive for Virtual Machines
34:50 - Governance tips
45:45 - Questions and Answers

Link to Boeings Knowledge 2023 sesion: https://www.servicenow.com/events/dig...

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