How a Property Management System Works | Ep. #074
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7 سال پیش
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A property management system, the heart of a hospitality property, is a systematized process that manages the link between guests & services.
Welcome to another edition of Hospitality Property School.
Today I’m going to talk about Property Management Systems.
Your property management system or PMS, also known as a front desk system, is the heart of any hospitality property. It is the systematized mechanism that oversees and coordinates the relationship between the customer and your services.
Without one, a hospitality property will labour to professionally manage all of their daily operational tasks.
What are the benefits of a property management system?
In choosing the variety of options available to you, it’s important to think about what features would best suit your hotel, resort, inn or bed & breakfast.
Here are the top features you should consider when making your selection.
1. A system that streamlines your front-desk management
Your PMS should give you all the tools you need to be totally systematized in running your hospitality property.
To give your guests the best customer service from the moment they arrive to the moment they leave, you should be able to easily:
• Check guests in and out
• See all of your reservations on a calendar page
• Add additional rooms and extra sale items to a booking
• Add rate-plans to existing rooms
• Closeout specific rooms for a thorough cleaning"
• Ability to move existing bookings
• Produce invoices
• To keep track of your returning guests
2. Gives you freedom from your desk
Your system should be cloud-based.
No matter what device you are using, you need to be able to access your backend system.
All you need is your smartphone or tablet.
Continue reading to find out more...
http://www.keystonehospitalitydevelop...
If you have topic ideas, feel free to reach out to use on
Facebook at Facebook: keystonehdc
Twitter at Twitter: keystonehdc
Or email at
[email protected]
So, as always, let’s work together to put heads in your beds.
Until next time, have a fun day.
For listeners of the Hospitality School Podcast, we are offering an additional savings of 25% off the
“The Guide to Operating an Independent Hotel or Bed & Breakfast" Training Tutorials
http://keystonehospitalitydevelopment...
http://keystonehospitalitydevelopment...
A property management system, the heart of a hospitality property, is a systematized process that manages the link between guests & services.
Welcome to another edition of Hospitality Property School.
Today I’m going to talk about Property Management Systems.
Your property management system or PMS, also known as a front desk system, is the heart of any hospitality property. It is the systematized mechanism that oversees and coordinates the relationship between the customer and your services.
Without one, a hospitality property will labour to professionally manage all of their daily operational tasks.
What are the benefits of a property management system?
In choosing the variety of options available to you, it’s important to think about what features would best suit your hotel, resort, inn or bed & breakfast.
Here are the top features you should consider when making your selection.
1. A system that streamlines your front-desk management
Your PMS should give you all the tools you need to be totally systematized in running your hospitality property.
To give your guests the best customer service from the moment they arrive to the moment they leave, you should be able to easily:
• Check guests in and out
• See all of your reservations on a calendar page
• Add additional rooms and extra sale items to a booking
• Add rate-plans to existing rooms
• Closeout specific rooms for a thorough cleaning"
• Ability to move existing bookings
• Produce invoices
• To keep track of your returning guests
2. Gives you freedom from your desk
Your system should be cloud-based.
No matter what device you are using, you need to be able to access your backend system.
All you need is your smartphone or tablet.
Continue reading to find out more...
http://www.keystonehospitalitydevelop...
If you have topic ideas, feel free to reach out to use on
Facebook at Facebook: keystonehdc
Twitter at Twitter: keystonehdc
Or email at
[email protected]
So, as always, let’s work together to put heads in your beds.
Until next time, have a fun day.
For listeners of the Hospitality School Podcast, we are offering an additional savings of 25% off the
“The Guide to Operating an Independent Hotel or Bed & Breakfast" Training Tutorials
http://keystonehospitalitydevelopment...
7 سال پیش
در تاریخ 1396/08/23 منتشر شده
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