The 5 W's of the Customer Renewal Process

Do you have your customer renewal process defined? Is it easy for your team to understand what's part of the customer renewal process and to get guidance on next steps?

Tune in to hear Susan Rabano, Totango and Kunal Kapur, Jobvite, share the 5 W's of the Customer Renewal Process.

Need help orchestrating your customer renewal process?  Get started with Totango's Renewal toolkit for free at www.totango.com/signup

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• #customer_success
• #software_as_a_service
• #saas
• #customer_retention
• #customer_renewal
• #customer_renewal_process
• #customer_renewal_strategy